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Xplore Internet Reviews

Before jumping the gun and signing up, feel free to read some Xplore internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Xplore reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Xplore internet plan reviews.

Client's Ranking
2
Network
1.9
Onboarding experience
2.3
Bill
2.1
Customer Service
2.0
Digital experience
2.0

Xplore internet plans reviews

Are you hesitant to change internet plans? Check out the Xplore internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Xplore Reviews: Nationwide Satisfaction

With customers in every province, Xplore has garnered loads of unique reviews. For the most part, Xplore reviews seem mostly positive. Customers are happy to be able to access decent internet from their rural settings. Further, their 24/7 customer service allows clients to get immediate help no matter where they live.

Last 365 days average

22 reviews

2

All time average

156 reviews

2.5

Xplore https://www.planhub.ca/img/logo/internet/xplore.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 156 2.5
Xplore
1
2023-02-16
Run Away From This Deal!

Flee! Seriously.... FLEE!! If it's not horrid service is additional fees and then fees on the fees and 'oh, that price was introductory only'.... absolutely rubbish value, absolutely taking advantage and gouging the life out of people who may have no other option. To my good fortune, I now do have alternatives so adios Xplore! ZERO stars!

PlanHub

2 people found this useful

Xplore
1
2023-01-29
"Terrible Internet Company: RIP Off"

This is the worst internet company by a longshot the actual speeds are not even close to the speeds being payed for if as so much as the wind blows it stops working constantly having to call to figure out why its not working this time. Its so crazy how they can push these horrible plans to people that just want reliable internet. its no wonder they change the name of this company every year or two More

PlanHub

1 person found this useful

Xplore
2
2024-10-29
Worst company

A real shitty company, customer service is lacking respect, the billing is exaggerated, the network is worth 0 and when there is a breakdown they charge travel costs when you pay for a service at 5.95 to cover the costs, I never recommend this company

PlanHub
Xplore
4
2024-10-29
Costly Compared to Starlink

Expensive compared to Starlink or IP service The questions seem to be translated from English and are more or less complete or clear.

PlanHub
Xplore
2
2024-10-17
Endless Upselling, No Reliable Service

Always upselling, promising better speeds, its forever down, had a couple of technicians change up all my equipment and tell me it was to old to work! put in all xplornet equipment worked great for exactly two weeks, now I cant stream anything, have a hard time getting a stable connection, download speeds of 2kbs, on hold for hours just so the operator can tell us it because of the weather, This c More

PlanHub
Xplore
3
2024-09-24
Flee, poor fool

Xplornet is expensive, when it crashes, it's for hours and in addition, it sniffs the internet connection. It really pisses me off that it's the only one available in my area for fiber optics.

PlanHub
Xplore
1
2024-08-27
Worst internet you can get

This is the worst internet a person can own. They make it sound great and all but its not even close to good. Constantly losing internet connection everyday. They dont mention that it gets its signal from a tower that can be miles away from you. Ive had this internet for 2 months and lost connection once a day for hours after the 3rd day of installing it.

PlanHub
Xplore
2
2024-08-21
No Loyalty to Customers

I am currently the IT tech for my church who has been using Xplore since they purchased Swift in 2021. We originally had Xplornet when we first got internet at our church as they were the only provider in the area. Even back then, they would overload their towers, so in the evenings when we would need the internet it may as well have not been working. Then along comes Swift who’s promise was to ne More

PlanHub
Xplore
1
2024-07-17
THEY WILL SCREW U OUR OF ANYTHING THEY CAN

Two years ago I moved out for the first time and needed internet to continue my schooling. It was cheap and at the time reviews weren’t terrible so I went with it. Fast forward to me moving out of my home and wanting to cancel. I gave them TWO MONTHS to come pick up equipment after telling me they sent a box for me to send it in (they didn’t). Then when I didn’t send this imaginary box to them More

PlanHub
Xplore
1
2024-06-25
Avoid XPLORNET offers

Terrible performance and speed Bad customer service Bad technical service And the most unbearable: Benefits from a monopoly in certain regions of Quebec apply excessive prices and KNOWS IT! When the technician hangs up on you it’s because he knows that you only have this option…

PlanHub