Virgin Internet Reviews
Before jumping the gun and signing up, feel free to read some Virgin internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Virgin reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Virgin internet plan reviews.
Virgin internet plans reviews
Are you hesitant to change internet plans? Check out the Virgin internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
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Last 365 days average
2.2
All time average
3.2
Ma
milton, ontario
Left us for one week without internet. Staff are disrespectful, hang up the phone in the middle of the conversation , extreme hold time and seems like no one knows how to do the job.
2 people found this useful
jpierre_m
québec, quebec
we are 4 customers in different locations in Quebec (Quebec, Montreal, Laval, Longueuil) who have experienced exactly the same network instability problems. I am a certified network expert and I can confirm that the configuration of their damn modem Steve is full of errors strongly related to communication problems with their DNS servers, even using a public DNS, the famous Steve manages despite e More
1 person found this useful
Roch Gagnon
montréal, quebec
Worst cell phone and cable company and internet 3 days and 2 technicians install internet and 1 month later no cable
Suz
markham, ontario
My daughter (grade 9) got phone bill this month, $586. Her cell plan was 20G data limit plan. Without notice she got 3.5G data over the limit (20G). Over 3.5G data Virgin Mobile Canada charged over $551, $15 /100 MB. I could not believe Virgin runs their business like this. Actually I even did not want give them any star!
Chase
ottawa, ontario
This wifi network is awful. I strongly recommend not to use this service after switching to Virgin. I have had constant problems that even the tech guys can't even fix. I have had the service guy over to my home 3 times now to fix the same issue and it's not just me; even the service guy said he's been to tons of homes with the same issue.
Doug
hamilton, ontario
Wife has had TERRIBLE accounting help in getting a problem solved, not to her accord. Numerous times has talked to customer service & so called nickel & dime supervisors. They acknowledge it's their problem but no success. Bell owns them. Recommend anyone else. They always apologize at end of phone call. Never mind ,with the money they got, they should put a credit on her account for the hrs. she has spent on phone with them.
Bobby Taillon
gatineau, quebec
I bitterly regret switching to them. 3 weeks to send me a SIM card. A week and a half to activate it and on top of that the connection is horrible. The customer service is completely useless. Virgin is a real cancer that I will get rid of.
MichelB07
montreal, quebec
Appreciate the service, but looking for better price
Amir
terrebonne, quebec
Coupure d'internet souvent, cette derniere fois j'appel le technicien m'envoi chercher un modem, la place ou il m'envoi y a pas de modem, j'en trouve un a 20km de chez moi, je le ramene, j'essaye de joindre quelqu'un impossible de joindre un technicien pour reconfigurer mn modem, finalement dans le chat j'arrive a parler a un technicie. Il m'appel, ce dernier me dis que il y a finalement une panne More
Sergie
sherbrooke, quebec
When you call it ALLWAYS turns into a fight they ask you for your date of birth you tell them you have a nip they loose it you reinstall it with them e very time you call but never works and they harass you for your date of birth again next time again and again they do not do address changes in system there bills are totally incomprehensible they do a hard check on your credit instead of a soft c More
