Videotron Internet Reviews
Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.
Videotron internet plans reviews
Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
About Videotron
As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.
Last 365 days average
3.5
All time average
3.6
Sam Tannous
boisbriand, quebec
the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all
3 people found this useful
sleomichel
prévost, quebec
Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.
michel
quebec, quebec
Here’s the customer review with the SEO-relevant keywords bolded using the tag:I have been a customer for several years, but I have noticed that my provider always increases their price from year to year. It's frustrating because I feel like I'm not getting any additional value for the extra cost. I compare internet and mobile plans regul More
Le_Wizz
l'assomption, quebec
Complicated customer service, discounts and promotions that tend to disappear between the time of the offer and receipt of the invoice, which I believe is deliberately complicated to confuse the customer who tries to understand it.
Jacques
sherbrooke, quebec
Je trouve qu'il y a de meilleurs prix ailleurs...
Suzanne Bouchard
montreal, quebec
Félicitations à tous les employées de Vidéotron pour leurs gentillesse envers la clientèle. Télévision - internet - téléphonie résidentiel et mobile…Service client no 1 au Québec Selon un sondage Léger réalisé du 5 au 15 août 2024.
jean
sherbrooke, quebec
I am extremely satisfied with the internet and mobile plans offered by this company. The prices are affordable and the coverage is great. I have never experienced any issues with connectivity and the customer service is always helpful. I highly recommend their services to anyone looking for reliable and cost-effective options.
Ghislain Gauthier
saguenay, quebec
You always have to buy something with your offers why not offer it for free for current subscribers
Jean-Yves21
quebec, quebec
Very expensive with Helix and landline. $150 per month.
gigi133
montreal, quebec
The price, the wait for the service, especially 2cell, 3 computers 2 laptops and a desktop but the connection is very long to find, my use is my genealogy, I have just bought a tablet PC precisely to transport my tablet less crashed, for my travels meeting for my genealogy.
