Shaw Internet Reviews
Before jumping the gun and signing up, feel free to read some Shaw internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Shaw reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Shaw internet plan reviews.
Shaw internet plans reviews
Are you hesitant to change internet plans? Check out the Shaw internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Shaw Reviews: What Users Think
The majority of these reviews seem positive. As such a large company, users have praised their rapid speeds and simple service. However, some Shaw reviews complain about long waiting times for customer service, which is inevitable with large providers.
Last 365 days average
2.3
All time average
2.7
Betty
vernon, british-columbia
Speed for internet is very slow and spotty. TV keeps blanking out. After a two year contract fees went from 212 to 252 and then was told if I didn’t sign a contract same service would be 300 plus taxes.
colleen
edmonton, alberta
Now that Rogers owns them, I received a call and they are almost doubling my internet cost.
Bruce
edmonton, alberta
•Their call volumes are always above average. They have no call back service. Waiting times as long as 2 hours.
•Their chat service is abysmal. Wait times are not as long as on the phone, but the customer service is awful.
Michele
lethbridge, alberta
I've been a Shaw customer for almost 20 yrs and in the last two years and most so Rogers took over Shaw, it's been horrible. Customer Service representantives aren't trained enough so you spend a bunch of time trying to get help only to have wasted your time, the prices are way higher and limited in plans now. I'm also a Rogers customer and the most I would save is $10/ month. You pay a pile for a More
Kyle
fort-mcmurray, alberta
happy with them, have been a customer for 15 years
Arthur
edmonton, alberta
Speeds are no where near as advertised, yes I know it says "up to 1000mbps" I am barely getting 100. Had some troubles with telus on there pure fibre gigabit internet so switched to shaw. On my computer I use a wired connection, with telus my speeds were 500+ with shaw barely 100
John Birnie
kamloops, british-columbia
The phone number 1-888-472-2222 does not work. Cable and Internet is way to high in price. So l want to cancel and no way of talking to anyone. Not happy with their service so changing to Telus.
Jordan
calgary, alberta
When it's working, seems fine. But it often drops without warning or updates.
Troy N
surrey, british-columbia
had been a Shaw internet customer for well over a decade but I finally had to cancel. Internet performance has been getting worse and worse, I’ve had ongoing unsolved connectivity issues (even using wired connections) and despite that they never sent a technician out. The price increases over the last couple of years have destroyed any value Shaw was potentially offering. After cancelling and More
Jan
harrison hot springs, british-columbia
Did not support the merge with Rogers. This created less competition so less option to choose from as a consumer