EGC Telecom Internet Reviews
Before jumping the gun and signing up, feel free to read some EGC Telecom internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EGC Telecom reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EGC Telecom internet plan reviews.
EGC Telecom internet plans reviews
Are you hesitant to change internet plans? Check out the EGC Telecom internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
EGC Telecom Reviews
With customers in two provinces, EGC Telecom has garnered thousands of unique ratings and reviews. For the most part, EGC Telecom reviews are very positive. Customers appreciate their ability to combine EGC services and save money. Additionally, online reviews have praised the company's customer service experience.
Last 365 days average
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All time average
3.4
Client
montréal, quebec
They have no respect for customers. The schedule on their site is 9am-9pm and I traveled from Montreal to Pointe Claire to pick up the modem and other devices and finally find out everyone left at 5pm once I was present. It's ridiculous to have a company without respect like that and yet I had had the voicemail telling me to pick them up. I'll let you draw your conclusions. Very disappointed in 2022!!
1 person found this useful
jacques demers
repentigny, quebec
I had this hay spit company. I wanted to change my plan and I didn't agree to pay a $90 network fee just to change speed. I'm ok well I'm going to change companies. They cut my internet right away without waiting for me to find another company. Keep yourself away from this one-person shop.
1 person found this useful
ME
shawinigan, quebec
I took internet service on December 29, 2020. To this day I still have no internet although they charged me for a full month and activation. Service with my other cie ended on Friday 2 p.m. EGC was unable to activate their service leaving me without internet since. On Friday they tell me that I will have internet today, Monday. When I contact them at 11 a.m., I am told that it will be January 13.. More
1 person found this useful
Trisha
,
I waited weeks for my internet to be installed and was given the run around. Don't waste your time
1 person found this useful
Caro
mascouche, quebec
Customer service is poor! Impossible to reach them, neither by email, nor online assistance nor by phone!
Caro
mascouche, quebec
Impossible to reach by phone and endless waiting for return following an interactive message
Ghislain
saint-charles-borromée, quebec
EGC Telecom, recently acquired by Altima does not respect its customers. I changed internet providers on March 4th and have been trying to get credit for the number of unused days ever since. After three calls where I am told each time that my file will be referred to the finance department, I still have not received a return call or a credit to my credit card account. For future customers of Alti More
Joon
dollard-des-ormeaux, quebec
Good service! Not many issues with the network.
Donglai Shi
montréal, quebec
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Robert chan
nc, null
Everything I need is here at egc good price & service.
